DataArt Approach to Account-Based Knowledge Management with the Open edX® Platform

Collective Team Knowledge Is a Valuable Corporate Asset

Account-Based Onboarding at DataArt

  • Educational courses are a form of active learning, which has proven most effective.
  • The baseline knowledge is formalized and structured rather than personal and subjective. This way, the asset becomes more “tangible.”
  • Courses are an optimization tool, as they are reusable and save time that otherwise is spent on repetitive knowledge transfer for every new member. The team does not lose effectiveness because of a “newbie.”

Where to Start with an Account-Based Course?

  • team code of conduct (communication protocols, daily timetable, tools and lifehacks, vacation policy)
  • who is who on the team (colleagues on both DataArt’s and the client’s sides and their areas of responsibility)
  • infosec and compliance standards (to the extent they differ from company-wide standards)
  • business domain (high-level overview of the client’s industry & IT and the client’s long-term vision of the project)
  • project specifics (software requirements and functionality, legacy system overview (if applicable))
  • for some accounts, role specifics (tasks, tools, and areas of responsibility depending on one’s role in the project).

Added Value of Account-Based Onboarding Courses

Online, account-based educational courses are a great tool for knowledge management and onboarding of small groups. Courses can be created relatively easily, without large investments, and can be improved iteratively with an in-built Open edX platform toolset.

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DataArt

DataArt

We design, develop & support unique software solutions. We write about Finance, Travel, Media, Music, Entertainment, Healthcare, Retail, Telecom, Gaming & more

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